Contact Center Software

Transform your Contact Center into a Happy Customer making machine from agent 2 and more…

Transform your Contact Center into a Happy Customer making machine from agent 2 and more…

ASWAT Contact Center Software deliver fantastic customer experience with amazing functionalities, unrivalled technical support and 24/7 monitoring

Revenue Booster
Contact centers have long been considered by companies as a cost center and subject, like other costs, to severe cost cutting measures. Although keeping costs low is still a must, the ASWAT Contact Center Software will change the call center into a strategic asset capable of completely changing customer relations and generating tangible revenues.

Multichannel Contact Center
Today’s customers are both mobile and social. They expect fast and precise answers across a multitude of channels.
ASWAT multichannel Contact Center Software lets you engage clients seamlessly and consistently to transform each contact into an opportunity.

Quality control
To make a customer truly happy to the point he will spread the word over the social media, ASWAT Contact Center Software has all the quality controls and business intelligence tools to track any weakness in your process. Route cause analysis becomes easy and your quality improves in no time.

ASWAT TELECOM


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