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Call Center Software
The Leading Cloud Contact Center Software in the Middle East.
Business Phone System
A scalable business phone system for every company.
Omnichannel
Manage all you Voice, WhatsApp conversations seamlessly in one place.
Workflows
Streamline your end-to-end customer experience with ZIWO Workflows.
A trusted contact center solution that enables world-class banking experience
Manage complex customer experience operations with a scalable and secured solution that empowers your teams
Enabling the success stories of so many companies.
Empower and track your teams
Optimize call center operations by utilizing collaboration tools and transferring conversations across teams. Monitor performance by using customized dashboards and reports.
Enable the best financial services
Ziwo has all the features necessary to enable the best financial services. It includes IVR identification authentication, disabled recordings, end-call surveys, and automated surveys.
Deliver a better experience
Improve your services by upgrading to a cloud contact center solution that combines high-quality voice calls and WhatsApp in a single conversation interface. Customize your journey with an IVR that can be tailored to your needs and smart call routing.
Reliable and trusted solution
99,99% Uptime, Cloud, Security compliance, ISO compliant, 24/7 local support
Features that enable the best banking experience
Simple, secure, reliable and cloud agnostic
SSL & SSH Encryption of Data
ZIWO runs on any public or private cloud
GDPR Compliant
>99.99% Uptime & 24/7 Amazing Local Support
ISO 27001 Certified
Integrations
Integrated to the best help desks and CRMs
Connect your tools, connect your teams. With over 15 apps already available in our directory, your team’s favourite tools are just a click away.
Join hundreds of companies that are willing to talk to their clients.
Cloud telephony and call center software deployed instantly