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Call Center Software
The Leading Cloud Contact Center Software in the Middle East.
Business Phone System
A scalable business phone system for every company.
Omnichannel
Manage all you Voice, WhatsApp conversations seamlessly in one place.
Workflows
Streamline your end-to-end customer experience with ZIWO Workflows.
Enable the best shopping experience with ZIWO
Streamline your omnichannel operations and improve your customer satisfaction
Enabling the success stories of so many companies.
Streamline your operations
Streamline your contact center operations by implementing smart call routing and IVR to assign calls to the appropriate teams/stores. With ZIWO, your teams can efficiently handle high call volumes.
Deliver a better experience
Deliver an exceptional customer experience by combining high-quality voice calls and WhatsApp in a single conversation interface.
Scale instantly in any country
Instantly onboard new countries with local numbers and local cloud hosting that meets local regulations. Empower agents, admins, and back office to improve productivity across all departments.
Reliable and trusted solution
99,99% Uptime, Cloud, Security compliance, ISO compliant, 24/7 local support
Features that retailers love to use
Simple, secure, reliable and cloud agnostic
SSL & SSH Encryption of Data
ZIWO runs on any public or private cloud
GDPR Compliant
>99.99% Uptime & 24/7 Amazing Local Support
ISO 27001 Certified
Integrations
Integrated to the best help desks and CRMs
Connect your tools, connect your teams. With over 15 apps already available in our directory, your team’s favourite tools are just a click away.
Join hundreds of companies that are willing to talk to their clients.
Cloud telephony and call center software deployed instantly